Convopage
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Benedict Evans
@BenedictEvans
Confession: I've had an Echo and a Google Home for a month and never use either anymore.
154 replies and sub-replies as of Mar 23 2017
Benedict Evans
@BenedictEvans
(Of course, this is partly because I buy approximately one thing a month from Amazon and it isn't soap)
Benedict Evans
@BenedictEvans
Echo, Google Home & Apple Watch all pose same question - "I could do that on my phone so why is this better?" People's answers vary wildly
Benedict Evans
@BenedictEvans
So far ML has been applied to the connected home to make voice work. Wondering if imaging might be more productive.
Benedict Evans
@BenedictEvans
Which is better - a light switch, saying 'hey, turn on the lights', or something that can see you walked into the room?
lechon james
@nerditry
That question seems to assume that the switch is only for turning lights on, but a switch since the others are bad for "off."
Edoardo Maggio
@northead
If reliable, the former.
Vibhu Norby
@vibhu
also, should it be the switch, the bulb, the lamp, the outlet, a camera, a hub, a remote?
Brandon Casteel
@bccasteel
something you can see imvho
Simon HB
@norock
a light switch
Mark Rogowsky
@maxrogo
It's almost never a person-sensing switch. Not a generally applicable solution. The others can be.
James Weeks
@JamesCJWeeks
my mum has one of those on her garden shed already. Fairly low cpu power, too ;-)
Kevin Susman
@kevinsusman
both. because
#userexperience
isn't binary.
Jay Harris
@MrJayHarris
The Clapper 👏 👏
Tim Watson
@TimWatson
but how do you get over the creep factor of an internet connected camera in every room?
Benedict Evans
@BenedictEvans
no need for internet connection
Giuliano Giacaglia
@giacaglia
I've mainly use it for music and to check the weather. Less screen time.
Ben Perreau
@perreau
Agree. I've resisted for the same reason, this isn't the 'AI' revolution, we're in the uncanny 'Virtuality' stages still.
matt hendrick
@matthendrick
something that *knows* YOU walked into the room (as opposed to your wife, who may have different preferences).
Robert Sim
@simra73
Degrees of cognitive effort by decreasing cost: Speaking > physically toggling a switch > waving at a sensor > gestureless.
Robert Govier
@thegovier
even better... Can tell you've walked in the room naked, and the blind is open, so doesn't turn on the lights!
Mike Seery
@ohrockyrocky
I think that's just you Rob!
Piers Longhorn
@pdlonghorn
my newish GP consulting room has body sensor switch. Problem: need light off when looking at back of eye.
David Edwards
@DEdward5
we have them, they are PIR sensors, I have them all down the path to my office.
JT
@jasontm1
Sensor for single room, speaking for whole house/scenes.
Adam MacBeth
@adamac
Sensing > Light switch > voice control
David Iach
@davidiach
A light switch.
Simon Tchedikian
@SimonTchedikian
automate lights when you walk in a room is great but what about TV, music, thermostat... it is now all connected.
Mark Bergen
@mhbergen
well, dropcam.
Benedict Evans
@BenedictEvans
not much ML in that
Mark Bergen
@mhbergen
was in the counterfactual!
Andrew Turner
@ajturner
imaging currently missing intention. you’re talking presence which can be sensed multiple ways
Paul Degnan 📎
@pauldegnan
google photos is magical, so there's your vision case
Robert Stephens
@rstephens
probably a combo. I also think discreet gestures and/or lip-reading would help. Issue is all learning all the exceptions.
tipton cole
@tipton
Who controls the *multiple* destinations of the images? Really? No, really?
Benedict Evans
@BenedictEvans
the images don't necessarily have to leave the device
tipton cole
@tipton
IoT bots. How does the consumer know where the images go? How does inept mfr know?
Steve Uffelman
@uffel
I suspect that’s because the answers are highly individual to the user.
Shashank
@shashankNYC
Voice controlled music, workout and home automation are my main use cases
Brian Roemmele
@BrianRoemmele
Benedict, I hear ya. Every new modality has the same headwinds. E.g.: "Why send email, when I can call them on a tele-phone"
Horace Dediu
@asymco
Why call them on the tele-phone when I can send a telegram?
Mark Rogowsky
@maxrogo
Why would anyone use the Tele-phone other than to confirm the telegraph message was received?
Steven Sandhoff
@StevenSandhoff
I have this perfectly fine cuneiform wedge right here.
#originaltablet
Brian Roemmele
@BrianRoemmele
Horace, you are cracking me up over here!
George Walkley
@walkley
In case of my household, we don't anthropomorphise our phones but we're well down that road w/ Alexa. Changes interaction.
Andrew Hires
@AndrewHires
My 2 and 4 year old LOVE that they can control Spotify via Echo. "Alexa, play the gummie bear song"
Daniel Jacobsen
@Citizen_Daniel
The biggest legacy these devices are going to have is likely developing the tech to put them where they *should* be.
Daniel Jacobsen
@Citizen_Daniel
We're still figuring that out, but it seems clear that there are many smaller markets for more specific uses.
Kyle Baxter
@kbaxter
It is highly variable. I find the Echo convenient for controlling lights, quick bits of info, timers, etc. Others don't.
Ron Drabkin
@DrabkinRon
It works great for elderly. My father in his 80s can't use tech, but loves his echo for radio, lighting, weather etc
Kyle Baxter
@kbaxter
If Apple had an equivalent, I'd use it a lot for sending messages, adding reminders, calendar updates, etc.
geekjr
@geekjr
I used to think the same about tablets, but now kids prefers tablets over laptops.
Steve Haney
@steve_haney
If you like to blab,you love a voice UX. If not, multitouch interface to a service is more appealing. Combo of both will win.
Chris Haley
@cdh1001
Maybe their designers all spend their time at home wearing just pants.
Matt Hardy
@MtotheizHphenom
Have you connected your home to a Chromecast? Voice control of video is killer feature imo
Benedict Evans
@BenedictEvans
I don't have a TV
Matt Hardy
@MtotheizHphenom
In that case I don't blame you. Cooking with dirty hands and your curiosity strikes is my next best use case
Jon Cellini
@JonathanCellini
the Echo makes a hell of an alarm clock
Maksim Golivkin
@MaksimGolivkin
better because you avoid all the distractions on your phone
Eric Littell
@ericlittell
Cooking/kitchen work mainly (measurements, timer, etc). don't have to stop/look for phone/clean hands b4 using phone, etc.
Andrew Williams
@andrew_williams
I used to never wear a watch. Now? All the time. It's good for the basics. Considering an Echo but waiting for Apple(?)
Oren Jacob
@orenjacob
do you cook in your kitchen? And use your phone then instead of your Echo?
Simon Yun
@syun
is this because you don't buy much stuff or because you buy it elsewhere?
Marshall Culpepper
@marshall_law
was the same until i started using timer & alarm, replaced my iPhone for that. skills and IFTTT int. are still awkward though
Marshall Culpepper
@marshall_law
i want to use Echo daily for music, but no Apple/Google Music integration means i have to roll the dice. dang ecosystems :(
Himmat
@HimmatVWD
slightly shocked that you don't use Amazon for home shopping. Are we to assume you shop in... meatspace!? 😱🤔
Terrence Yang
@YangTerrence
Not getting the soap reference tbh.
JT
@jasontm1
Soylent? :)
Andy Sparks
@SparksZilla
more just party guests who try to change the music. 👎
Mark Brandel
@Markbrandel
not even to play music without needing ur phone? My sonos sits quietly next to my google home
Antonio Altamirano
@antonio
do you have kids? (we use it all the time!)
Dan_Rowinski
@Dan_Rowinski
Even as just a speaker?
Benedict Evans
@BenedictEvans
how many music services am I supposed to sign up to?
Dan_Rowinski
@Dan_Rowinski
Just your favorite one. All I really use the Echo for is Spotify, Audible and to tell me the weather.
Benedict Evans
@BenedictEvans
Apple Music
Moises Cassab
@mcrsqr
Music and turning off the lights from my bed are by far the most used.
Sanat Patel
@sanatpatel
Is it technology looking for a problem or too early in use case discovery?
Dan_Rowinski
@Dan_Rowinski
Neither, I think. Many people I know use their Echo for everything and find it quite addictive.
Sanat Patel
@sanatpatel
“Everything”? doubtful.
Dan_Rowinski
@Dan_Rowinski
Much?
Sanat Patel
@sanatpatel
Few.
Dan_Rowinski
@Dan_Rowinski
Few for me. For others I know, they have it connected to TV, lights, appliances, speakers etc.
Dan_Rowinski
@Dan_Rowinski
I know that Alexa can do many things, I just don’t know what they are. Early smartphones were the same way.
Sanat Patel
@sanatpatel
Good point, early smartphones did do too much, trying to be a PC.
Sanat Patel
@sanatpatel
unlike the iPhone which only did a few things, there wasn’t even an AppStore for a while.
Dan_Rowinski
@Dan_Rowinski
Remember the Motorola Atrix? That thing literally tried to become a PC. And won Best of CES.
Sanat Patel
@sanatpatel
The death knell for any product.
Dan_Rowinski
@Dan_Rowinski
Point: from 2008-2011, people knew smartphones could do amazing things, just didn’t know how to do those things.
Dan_Rowinski
@Dan_Rowinski
It made them feel stupid in the face of new technology. For me, I had that feeling with my Echo.
Sanat Patel
@sanatpatel
Is it in Benedict's drawer of devices past?
Dan_Rowinski
@Dan_Rowinski
Not mine (yet). But the lede to my Sunday newsletter this week is about how smartwatches are in that drawer.
Benedict Evans
@BenedictEvans
lots of androids, very few apples, on the data I've seen
Sanat Patel
@sanatpatel
Watch is completely integrated into my daily routine…Previously haven’t worn a watch in 15 years.
Sanat Patel
@sanatpatel
Have you looked at
@WristlyResearch
data?
Dan_Rowinski
@Dan_Rowinski
Not sure how much I trust a resource that has distinct dog in the fight on whether a product succeeds.
Brian Roemmele
@BrianRoemmele
Benedict, the missing element is proactivity. I am fixing that. Makes a one way road a super highway.
Matthew Lee
@matthewlee7
if tech doesn't make a routine task clearly faster or higher quality, then it's not worth using. Just cooler way to do less.
Niv Dror
@Nivo0o0
Alexa in the kitchen and I barely use it, Google Home right on my desk and I use it all the time
Sean Schick
@Sean_Schick
because of Home features? Or the placement of the device vs. kitchen?
@BenedictEvans
Hemal Shah
@hemal
I bet you don’t have many home automation smart devices? Light switches, bulbs, outlets, IoT devices…etc
Benedict Evans
@BenedictEvans
zero
Hemal Shah
@hemal
as assistants and music players they are subpar at best. The magic happens when you can say "turn on the Christmas tree 🎄"
Hemal Shah
@hemal
what I really think the smart home market needs is a better non-voice method to control the environment around you
Sanat Patel
@sanatpatel
not an app?
Luis A.
@lmjabreu
wouldn't you want to control from anywhere in and outside the house ⌚️📱instead of a dedicated device ☎️?
FricosisGuy
@FricosisGuy
Paul
@psantora
do you use your Watch?
Benedict Evans
@BenedictEvans
yes
Paul
@psantora
what about "Hey Siri"?
Benedict Evans
@BenedictEvans
rarely
Paul
@psantora
I shouldn't be surprised since your use mirrors mine (except that I don't have Google Home or an Echo to neglect 😉)
Tom Bielecki
@tombielecki
these things are mostly useful when your hands aren't free. Watch Siri great while driving. Echo for cooking. etc
Tom Bielecki
@tombielecki
but with uber, food delivery, etc. I suppose the benefit isn't really there
Eric Anderson
@TheEricAnderson
I work from home and take my time in the morning for breakfast, echo is amazing for me.
Eric Anderson
@TheEricAnderson
I can toss on some music and change it easily, ask for the news or my schedule, etc without my phone.
Eric Anderson
@TheEricAnderson
It makes my mornings feel a touch less stressful than having to constantly pick up / look at a screen.
Kirk Burgess
@kirkburgess
can't you do this with a phone these days? And how does that work for multiple users?
Eric Anderson
@TheEricAnderson
Of course you can. But while I'm enjoying making and eating breakfast, I don't want to be picking up my phone. :)
Miles Beckett
@mbeckett
ditto
martin rigby
@rigby
Talking to robots is still more like a phone tree than a human.
#chatbots
#notthereyet
Michael Shane
@michaelbshane
I like my Echo, but it was a gift – and the functions I use do not come close to justifying the price tag.
Robert Stephens
@rstephens
my wife unplugged the Echo dot after it kept getting triggered by the TV.
Benedict Evans
@BenedictEvans
well, I don't have a TV either
Robert Stephens
@rstephens
I envy you
ejdrouillard
@ejdrouillard
yep, the command line's problem for most was not the obscurity of the commands.
KevinKrease
@kevinkrease
that's the only nail in the coffin I need. We'll talk next year connected home...
New Enthusiast ~
@Enthusiastgirl1
Thanks, I was sort of considering buying an Echo for Christmas. Not anymore. I know I'd not use it.
Dennis Wingo
@wingod
Really? Care to elaborate? Been thinking about getting them.
Joe Graf
@EpicCog
they are a solution in search of a problem
Matt Millar
@millarm
I can fix that: “Alexa play radio 4”
Kenton Kivestu
@kivestu
do they get along well enough though?
Neeraj Thakur
@NeerajT4
Curious to know your thoughts on voice as an interface/input layer. I think:
Neeraj Thakur
@NeerajT4
Mind-reading interfaces has to be the next UI thing. You can't speak to your phone in public, even though it's more convenient than typing.
Amber Star
@ambrstr
If Echo + Home were proactive, they would be 10x more useful.
Amber Star
@ambrstr
Imagine if it just pinged, and you confirm with a 'yes' gesture, then it told you something important.
Corey Gwin
@corey_gwin
Voice recognition has a loooooooong ways to go.
Mani
@manicakes
I don't get the obsession with voice interface. Even if it worked perfectly, has so many disadvantages to glass.
Mani
@manicakes
voice would be great interface to a strong AI. It's like we're obsessed with steering wheels before cars arrived.
Sascha Brossmann
@brsma
OTOH assuming that good voice recognition and stronger AI probably evolve along the same path…
Sascha Brossmann
@brsma
But voice interfaces will be so much fun on public transport, in open office spaces, and much more! 😈
CyberSatyajeet 🎩
@iamDeveloper
well if you have both, you can...
Echo/Google Home infinite loop
Decided to have some fun with my Echo and Google Home To use this video in a commercial player or in broadcasts, please email licensing@storyful.com - Forwar...
youtube.com
Simran Kamboj
@kambojsimran
Novelty wears off quite quickly
Steve Mahoney
@_steve3_
ok. if we're being honest here.... I have the fire remote but don't use Alexa Siri is for basic stuff but not much
Steve Mahoney
@_steve3_
the why is simple. they are both TOO SLOW for me... really
Salil Dalvi
@sd_so
I'm finding my most common use is for my 13 year old son to play the hamilton soundtrack. Repeatedly.
John Bartle
@johnbartle
I'd probably approach an Echo like I'd approach a self-driving car - where are the damn cup holders?
terry🎄cook
@sandcastler1
People are phobic about speaking with inanimate objects. Coke-a-Cola learned this with talking vending machines in the 1990's
Anne-Lise
@Temporaneous
when is the thing that does my dishes available; these are useless.
Richard Ginsberg
@RichardGinsberg
surprisingly my first repetitive use of Echo was dual timers. Then came lights, then radio.
Richard Ginsberg
@RichardGinsberg
Alexa has really forced my 5 year old to enunciate better
Richard Ginsberg
@RichardGinsberg
I suppose if the technology was truly prime time he wouldn't have to. But this is just Voice 1.0
Richard Ginsberg
@RichardGinsberg
dragon dictate was voice 0.1 too early for it's time
Alder Riley
@Alder_Riley
Hey, those botnets wont build themselves you know-wait scratch that I may have just given someone a startup idea.
Tony Tran
@tonytranseattle
The solution is not how to make a light switch better at switching. It's how to not have switches. Echo and GH are veneers.
Nikolai Pereira
@NikolaiPereira
What would get you to use the Echo? We tested; & found a host of reasons as to why people use the Echo in only a limited way
Russ Risdal
@rrisdal
I don't think voice interfaces are going to be popular any time soon.